Bitcoin Forum

Bitcoin => Bitcoin discussion => Topic started by: scottnadlacy on April 27, 2013, 11:46:25 PM

Title: Beware of Using BitInstant6 days ago I used Bitinstant to fund my mtxgox account
Post by: scottnadlacy on April 27, 2013, 11:46:25 PM
6 days ago I used Bitinstant to fund my mtxgox account. I sent $235 and my mtgox account is still not funded. This is not an exaggeration, it has literally been 6 days. I've been exchanging emails with Bitinstant and they see my deposit on their end and have acknowledged the problem is on their end yet they still will not fund my account with the money I sent.

After 6 days I now believe Bitinstant is just keeping my money. I consider what happened to simply be theft. I'm not sure exactly what I can do about it other than to post to different boards and try to cost Bitinstant enough money so they decide to either fund my mtgox account or give my money back to me.

As a business owner I take posting negative feedback about a company very seriously but I feel I've been left with no other choice. If Bitinstant funds my account or gives me my money back I will post a reply saying so. Until then I will try to spread the word that Bitinstant is a company that should be avoided.

Title: Re: Beware of Using BitInstant6 days ago I used Bitinstant to fund my mtxgox account
Post by: slc334 on April 29, 2013, 11:14:59 AM
Did you look to see if the transfer actually occurred using blockchain.info? I feel your pain dude!  :-[
Title: Re: Beware of Using BitInstant6 days ago I used Bitinstant to fund my mtxgox account
Post by: scottnadlacy on April 30, 2013, 11:30:00 AM
FOLLOW-UP: Bitinstant finally funded my account. It took more than a week of emailing them.
I would like to point out that I had used them in the past around 10 times and there had never been an issue before.

Thanks for the heads up on blockchain. I wasn't aware of that site before now.