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Author Topic: BTC-e account getting hacked right now!  (Read 923 times)

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Offline mrvicarTopic starter

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BTC-e account getting hacked right now!
« on: June 18, 2014, 03:14:52 AM »
I logged in 6 hours ago to my BTC-e account and all was well. I tried 3.30a.m (U.k time) and got the message "Your account was locked due to 2FA unlinking" "For unlinking you have to contact support"..
I didn't unlink, so I think my account is being hacked!
I can't log in to BTC-e support - my password does not work!
I still have google 2FA on my phone and always use it to log in -  obviously someone has tried to disable it!
I have raised a ticket at " newbielink:https://support.btc-e.com/ [nonactive]" - and it says someone will get back to me within 78 hours ?

How long does it take for them to "unlink" the 2FA support on my account? Is it less than 72 hours??????
I have a lot of money in the account... any advice please cos I can't afford to lose my bitcoins?


 

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