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Author Topic: BITSANE.COM - new exchange of crypto-currencies  (Read 3294 times)

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Offline bitsaneTopic starter

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BITSANE.COM - new exchange of crypto-currencies
« on: August 20, 2017, 12:14:00 PM »

Bitsane presents the most technologically advanced platform in the industry to date.
 
Bitsane offers a minimalistic, user-friendly interface for maximum usability. Our platform provides super-fast execution of trade transactions for major currency pairs, such as Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dash, Iconomi, Ripple to traditional currencies USD and EUR. The number of trading instruments is constantly expanding. In addition to the aforementioned crypto currencies, deposits and withdrawals are available via SWIFT (in dollars) and SEPA (in Euros), OKPay and AdvCash payment systems.
 
With the hacks and security breaches encountered by many cryptocurrency platforms in recent years, we take the platform’s security very seriously. Our developers have created a state-of-the-art security which has network protection, network backup, a strong, modern infrastructure, cold storage and advanced monitoring.
 
These extra measures of security ensure that our customers’ funds and stored data are protected and secure at all times.
 
At any point of time, a qualified and experienced customer support service is at your disposal.
 
Not only do we provide web-based training and an exchange platform, we also enable access to mobile users. The platform can be accessed from any mobile device, allowing you to execute trades from anywhere in the world with the Internet connection.
 
We provide a strong investment platform, enabling users to participate in margin trading and margin lending while receiving automated trading assistance. Our developers are currently working on enhancing Bitsane’s investment features.
 
The platform is constantly evolving and we will be grateful for all thoughts, error messages, wishes and comments on the work of our exchange.
 
Sincerely,
Bitsane Team


Offline bitsaneTopic starter

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #1 on: August 22, 2017, 08:32:58 AM »
Dear friends!

We are happy to announce that BCH withdrawals are available!

Sincerely,
Bitsane Team

Offline bitsaneTopic starter

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #2 on: August 30, 2017, 02:54:08 PM »
Dear customers!   

Please note that we are introducing changes to our fee policy. You can check out new fees on our website: bitsane . com/fees.
The changes are coming live starting September 1, 2017. 

Sincerely,
Bitsane Team

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #3 on: September 13, 2017, 03:44:46 PM »
Dear customers!

We are happy to announce that from now on you can mine Dash straight to your Bitsane wallet without any fees or additional payments!

Sincerely,
Bitsane Team

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #4 on: November 11, 2017, 10:13:31 AM »
Dear friends!

We would like to inform you that advcash usd deposits are open and fee is 0%.

Sincerely,
Bitsane Team

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #5 on: November 14, 2017, 11:40:28 AM »

Dear friends!


We are happy to announce that FREE AdvCash and OkPay USD deposits are now available! Fund your account with AdvCash and OkPay for 0% fee!


Sincerely,
Bitsane Team
« Last Edit: November 14, 2017, 01:07:10 PM by bitsane »

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #6 on: November 21, 2017, 11:39:44 AM »
Dear friends!

We are happy to introduce our new Anybits.com project. It is a crypto-to-crypto exchange with 15 most popular cryptocurrencies available for trading.

You can log in using your Bitsane login and password.

Sincerely,
Bitsane Team

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #7 on: November 30, 2017, 12:49:37 PM »
Dear Friends!


BTG was credited to everyone who had BTC on their accounts during the hard fork. Active orders included.


Sincerely,
Bitsane Team

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #8 on: December 28, 2017, 10:50:44 AM »
Due to numerous requests, we draw your attention that Bitsane does not support hard fork immediately on the network split. We go through advisability measurement first, therefore any such decision is made some time after the initial fork. Feel free to withdraw your funds back to your wallet or another exchange for the duration of the fork.
We always highlight important news on our Facebook page, kindly follow to stay updated: https://www.facebook.com/bitsane/

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Re: BITSANE.COM - new exchange of crypto-currencies
« Reply #9 on: January 09, 2018, 09:40:00 AM »
Dear Customers!



Please be advised that due to recent CNBC story, our servers were slammed quite a bit. Our equipment was not ready to process such number of new users simultaneously. We hope you understand that it gave us a jolt and we have been working non-stop since then to resolve all the issues. 
Update on the current system status:
A lot of withdrawals were successfully processed. We are sorry if this is too straightforward, but people just don't tend to post that everything is ok, they tend to vine and then when it's ok, they just leave and never give feedback.
New code rolled out to production.
Fixed "stuck" of order execution.
Fixed "duplicate" addresses given to 73 users.
Those users had their address cleared and deposit unset. Please write a ticket with a subject "My crypto address was changed" and deposit TXID to prioritize. (It that is not your case - please do not abuse, we will penalty for that)
Fixed ETH and BTC deposits/withdrawals.
There is still 143 (down from 1200) pending withdrawals that should be processed manually.
Please check your balances, and if you are quite sure that you have any deposit missing - open a new support ticket and be sure to provide TXID of deposit.
Tickets which contains no information like "where is my money?" will be silently closed as cannot be handled.



PS: update for the users comments:
12000 deferred withdrawals handled, 
about 7600 stuck deposits processed (but there can be more which we are unaware of, that’s why stated to open a support ticket)
Total users affected by locked orders is 12000, processed 8370, still working on it.
Total tickets created was 11000, all closed forcibly.



P.S.: We are hiring :blush: 
20 vacancies for senior C++/Golang programmers in Krakow/Poland 
A lot of vacancies for support specialist in Krakow/Poland, Odessa/Ukraine.
Few vacancies for support specialist in UK/London.



Sincerely,
Bitsane Team


 

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